Last updated: October 2025

At Inner-Systems , your privacy and the protection of your personal information are a core part of how we operate. This Privacy Policy explains how we collect, use, and safeguard the information you share when visiting our website, engaging with our services, or communicating with us.

Who We Are

Inner-Systems Engineering is a performance-systems consultancy that helps founders, leaders, and teams scale sustainably by embedding high-performance culture and emotional resilience into their organisations.

This website provides information about our programs, resources, and insights to support the growth of individuals and teams committed to the future of conscious leadership.

1. Information We Collect

We may collect personal information in the following ways:

• When you book a discovery call or contact us through a form.
  

• When you subscribe to our newsletter or mailing list.
  

• When you download resources or register for events.
  

• When you purchase a program, course, or session.
  

Types of information collected include:

• Personal Details: Name, email address, phone number, company, and role.
  

• Payment Details: Managed securely via trusted third-party payment processors (e.g., Stripe, PayPal).
  

• Website Data: IP address, browser type, device information, pages visited, and time spent on site (via analytics tools).

2. How We Use Your Information

We use your personal data to:

• Deliver and improve our services.
  

• Communicate updates, resources, and program information.
  

• Share marketing content aligned with your interests (you can opt out anytime).
  

• Analyse and enhance the performance of our website and client experience.
  

• Comply with legal and administrative obligations.
  

You can unsubscribe from communications at any time by clicking unsubscribe in our emails.

3. Third-Party Services

We work with trusted third parties who assist us in running our business securely and efficiently. These partners only access data necessary to perform their functions and are required to protect it.

Examples include:

• Payment Processing: Stripe, PayPal
  

• Email Marketing: Flodesk, ConvertKit, or equivalent
  

• Analytics: Google Analytics

4. Data Security

We apply reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorised access, alteration, or disclosure. While no method of online transmission is entirely secure, we are committed to maintaining the highest level of protection possible.

5. Cookies and Tracking

We use cookies and similar technologies to improve your experience and understand how visitors use our site. Cookies help us:

• Analyse website performance and traffic.
  

• Deliver tailored content and marketing.
  

You may disable cookies in your browser settings, though some site features may not function as intended.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to certain types of processing.

• Withdraw consent at any time.

To exercise these rights, please contact:
mike@innersystemseng.com

7. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal obligations. The updated version will always be posted on this page with a revised “Last Updated” date.

Would you like me to make it legally robust enough for Australia (OAIC + GDPR alignment) or keep it brand-friendly for readability (like this version)?
That choice decides whether we add formal clauses like data retention, overseas transfer, and complaint procedures.